![]() Please contact our customer service at or email us at for any assistance you may need regarding returns or damages of your product. A picture of each side of the box showing no signs of obvious carton damage.A picture of the serial number on the box.A picture of the serial number on the unit.The following photographs must be sent as well:.Damage must not be caused by installation or user error.00 New LG Sidekick WD100CV Graphite Steel Washing Machine (1) 474. Must be reported within (48) hours of receipt 6-Cycle High-Efficiency Pedestal Washer - White 669.If the package was moved, claim and return will be denied Shipments must be located at the delivery address and should not have left that location in order for a claim to be started.If you, the customer, makes the determination to keep a product that shows obvious signs of carton damage, the customer must still note the damage on the Carrier’s delivery receipt.This will ensure that a replacement will be initiated right away. To avoid delays in replacements, when the product is delivered and you see obvious signs of damage on the package, the delivery should be refused at the time of delivery and our customer service should be contacted as soon as possible.Contact our customer service within 48 HOURS of delivery.Damage claims must be made within 48 HOURS of delivery.We highly encourage our customers to inspect and test all products before installation to ensure that all components are working correctly, as well as to check for any damages.All returns are subject to a 15% restocking fee and a return shipping fee.Products must be returned in new and uninstalled condition.Any unit that shows signs of ‘abuse’ are subject to denial. ![]() If not, it is subject to refusal or partial credit All items sold as a package or kit must be returned completely.LG stands behind all products and in the instance that you are dissatisfied with your product, LG offers a 60-day return policy, starting from the date of purchase. Larger Products Shipping Freight-LTL: 8-12 Business Days Smaller Products Shipping Parcel: 7-10 Business days 6 washing programs: Normal, Intimates, Hand wash, Active Wear, Rinse and spin, Tub clean.Reduces the operation time and keeps fabric-creasing to a minimum with its 700 spin speed.Because of its top loading feature, you can recheck pockets even after the cycle has started.Enjoy outstanding cleaning performance and perfect results every time.With this LG pedestal washer on your side, you can divide and conquer your laundry-and the rest of your day-like never before. The main tub is the workhorse taking on your biggest, bulkiest family-size loads like towels and bedding, while the Sidekick gives delicates, hand washables and workout wear the special care they deserve. Disguised as an everyday pedestal, this mini LG washer pairs with almost any 27-inch LG front load unit so you can wash two loads at the same time. The LG 27-inch SideKick Pedestal Washer is your newest laundry ally.
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